Dunkin's Diamonds New Philadelphia at 400 Mill Avenue Southeast Unit 545, New Philadelphia, Ohio.

My fiance came here to pick out an engagement ring, the staff was very nice and was very will to help him. When they sold him the ring they failed to tell him that the ring WAS NOT REAL GOLD. It was S4. I was heartbroken when I realized it and so was he. I didn't even wear the ring thinking he would be able to return it. Four days later he went back, and. Apparently there is a no return policy. It is absolutely ridiculous that you can not return a ring that you were not given all of the information about. He thought he was buying a quality white gold product. Staff just wanted to make the sale and gave no information about the product. What kind of company does that? We will NOT use it as an exchange, and will NEVER shop or recommend this store to anyone. Buyer beware. Worst experience at a jewelry store we have ever had.